Recent content by Fusion BPO Services

We are currently looking for a dedicated and professional Technical Support Technician to join our team. This full-time position involves assisting customers with technical issues and troubleshooting to ensure a smooth and positive experience. Main Responsibilities: Efficiently diagnose and...

Job Title: Audio-Visual Translation Specialist - Data Annotation Location: Tirana Job Type: Full-time Job Description: As a Audio-Visual Translation Specialist (Italian-English), you will work behind the scenes to support AI and machine learning projects by translating various data sets. Your...

Job Title: Back Office Specialist – Data Annotation Location: Tirana Job Type: Full-time Job Description: As a Back Office Specialist (Italian-English), you will work behind the scenes to support AI and machine learning projects by translating various data sets. Your role will be essential in...

Job Title: Team Leader – Italian/English (New Project Initiative) Location: Tirana Job Type: Full-time About the Role: We are seeking a proactive and results-driven Team Leader to spearhead a new project within Fusion BPO Services Albania. This role requires a highly motivated individual with...

Job Title: Customer Support Representative Location: Tirana Job Type: Full-time & Part-time Job Description: As a Customer Support Representative (German Speaker), you will be responsible for providing exceptional support to our German-speaking customers. You will handle inquiries, resolve...

We are currently seeking a highly skilled and professional Technical Support Professional to join our team. This is a full-time role focused on assisting customers with technical challenges, offering troubleshooting assistance, and ensuring a smooth, positive experience. Key Responsibilities...

We are currently seeking a dedicated and professional Technical Support Specialist to join our team. This full-time role involves providing technical assistance and troubleshooting to our customers, ensuring a seamless and positive experience. Key Responsibilities: Diagnose and resolve...

Company Description Fusion BPO Services is a global customer experience management and business process management provider with over 14,000 employees from diverse educational and ethnic backgrounds. We offer omnichannel consumer engagements in 40+ languages to over 250 clients worldwide. Our...

Job Description We are looking for a full-time, on-site Online Receptionist to join our team in Tirana, Albania. As an Online Receptionist, your main responsibilities will include handling inbound calls, addressing customer inquiries, and ensuring a positive customer experience. Key...

Job Title: Customer Support Representative (German Speaker) – 3-Month Contract Location: Tirana Job Type: Full-time, Temporary (3-month contract) Job Description: As a Customer Support Representative (German Speaker) on a 3-month contract, you will be responsible for providing exceptional...

Fusion CX is one of the fastest-growing providers of Business Process Management & Global customer experience management solutions. We offer omnichannel consumer engagements in 40+ global and regional languages to more than 250 clients worldwide. With a global workforce that includes 14,000+...

Fusion CX is one of the fastest-growing providers of Business Process Management & Global customer experience management solutions. We offer omnichannel consumer engagements in 40+ global and regional languages to more than 250 clients worldwide. With a global workforce that includes 14,000+...

We are seeking a dedicated and detail-oriented individual to join our team as a Part-Time Quality Assurance Specialist and Agent. In this role, you will be responsible for ensuring the quality and adherence to standards across our operations. Qualifications: Quality Control, Quality...

Company Description Fusion BPO Services is a leading provider of Business Process Management & Global customer experience management solutions. With a global workforce of 14,000+ professionals from diversified educational & ethnic backgrounds, we offer omnichannel consumer engagements in 40+...

We are looking for 𝐈𝐓 𝐇𝐞𝐥𝐩𝐝𝐞𝐬𝐤 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝙅𝙤𝙗 𝙊𝙗𝙟𝙚𝙘𝙩𝙞𝙫𝙚: Responsible for the operation and maintenance of the company’s internal network infrastructure, servers (incl. e-mail), telephony, and network security systems, on-site and remotely. Working hours: 8-hour shifts, 5 days a Week Excellent...