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Description  To ensure that the service provided is fit for purpose and meets customer expectations and business targets in group and local level.  To lead Customer service Team to maintain high quality standards and maximize customer experience through service excellence. ...

Description Role purpose: Develop business solutions in our customer base. Job Responsibility Key accountabilities and decision ownership • Commercial presales • Help account managers to develop customer base through business solutions • Training account manager • Interfaces...

Description Responsible for managing the tax affairs of the VF-AL, representing the company internally and externally on all Local & Group tax matters. Responsible to ensure appropriate internal controls are in place, in line with local statutory laws and IFRS, and critically examine...

Description Responsible for managing the tax affairs of the VF-AL, representing the company internally and externally on all Local & Group tax matters. Responsible to ensure appropriate internal controls are in place, in line with local statutory laws and IFRS, and critically examine...

Role purpose Works effectively as part of the Credit & Collection team, following all the team’s tasks & organization. Key accountabilities and decision ownership: Achieve the Segment and team KPIs working in compliance with Debt Collection processes. Manages daily all activities with the...

Role purpose Works effectively as part of the Credit & Collection team, following all the team’s tasks & organization. Key accountabilities and decision ownership: Achieve the Segment and team KPIs working in compliance with Debt Collection processes. Manages daily all activities with the...

Description The role’s main purpose is to support NFV (Network Functions Virtualization) infrastructure Operation & Maintenance in accordance with the strategy and the goals of the domain, being accountable and responsible for maintenance, system integration and implementation. Particular...

Description The role’s main purpose is to support NFV (Network Functions Virtualization) infrastructure Operation & Maintenance in accordance with the strategy and the goals of the domain, being accountable and responsible for maintenance, system integration and implementation. Particular...

Description Role purpose: 24/7 monitoring of the overall Fixed Network elements and services. Incident Analysis, Notification, Update and Escalation. Produce daily/weekly/monthly Reports on Network Elements Availability. Job Responsibility Key accountabilities and decision ownership •...

Description Role purpose: 24/7 monitoring of the overall Fixed Network elements and services. Incident Analysis, Notification, Update and Escalation. Produce daily/weekly/monthly Reports on Network Elements Availability. Job Responsibility Key accountabilities and decision ownership •...

Description To handle for FIX products; churn and product enquiries as per campaign needs. To contact customers via phone with predefined scripts with the aim to fulfil the goal of the campaign. Job Responsibility Key accountabilities and decision ownership • Contact via phone existing...

Qëllimi i Pozicionit: Të promovojë produktet e kompanisë duke kryer aktivitetin derë-më-derë në klientë të ndryshëm familjar dhe biznes. Të konkludojë procesin e shitjes deri në pikën e firmosjes së kontratës së pajtimit me qëllim arritjen e objektivave periodik të kompanisë. Të mirëmbajë dhe...

Qëllimi i Pozicionit: Të promovojë produktet e kompanisë duke kryer aktivitetin derë-më-derë në klientë të ndryshëm familjar dhe biznes. Të konkludojë procesin e shitjes deri në pikën e firmosjes së kontratës së pajtimit me qëllim arritjen e objektivave periodik të kompanisë. Të mirëmbajë dhe...

Description Key accountabilities and decision ownership • Translate application storyboards and use cases into functional applications • Build Decision strategies using PEGA admin studio or relying on NBA Designer • Design, build, and maintain efficient, reusable, and reliable Pega artefacts...

Description Key accountabilities and decision ownership • Translate application storyboards and use cases into functional applications • Build Decision strategies using PEGA admin studio or relying on NBA Designer • Design, build, and maintain efficient, reusable, and reliable Pega artefacts...

Description The Cyber Security Architect will be responsible for ensuring that Vodafone Albania products and services are designed meeting Vodafone security requirements and providing controls to counter emerging threats and evolving technology. This role requires strong relationships across...

Description The Cyber Security Architect will be responsible for ensuring that Vodafone Albania products and services are designed meeting Vodafone security requirements and providing controls to counter emerging threats and evolving technology. This role requires strong relationships across...

Description The role’s main purpose is to fulfil Cyber Security duties including Cyber Security Baseline delivery, internal security projects implementation, regular vulnerability scan, security testing and security risk management and control. Key accountabilities and decision ownership •...

Description The role’s main purpose is to fulfil Cyber Security duties including Cyber Security Baseline delivery, internal security projects implementation, regular vulnerability scan, security testing and security risk management and control. Key accountabilities and decision ownership •...

Description The role is responsible to deliver D&IT related projects with special focus on security domain. Ensure consistent capturing and prioritization of the project scope, regular alignment, prioritization and reporting of progress and status. Support annual planning cycle as well as...

Description The role is responsible to deliver D&IT related projects with special focus on security domain. Ensure consistent capturing and prioritization of the project scope, regular alignment, prioritization and reporting of progress and status. Support annual planning cycle as well as...

Role purpose: • Configuring and troubleshooting local IP systems serving to Vodafone Albania network. • Implementing, administering and monitoring local LAN and WAN. • Providing high level technical support for IP systems (Cisco and Huawei) in Vodafone Albania network. • Managing...

Role purpose: • Configuring and troubleshooting local IP systems serving to Vodafone Albania network. • Implementing, administering and monitoring local LAN and WAN. • Providing high level technical support for IP systems (Cisco and Huawei) in Vodafone Albania network. • Managing...

Description: To sell and promote company products and services in line with the guidelines and policies defined by the company, in order to achieve the sales targets determined by company. Key accountabilities and decision ownership: Delivering results; Achieve quantitative and qualitative...

Description: To sell and promote company products and services in line with the guidelines and policies defined by the company, in order to achieve the sales targets determined by company. Key accountabilities and decision ownership: Delivering results; Achieve quantitative and qualitative...

Description: To sell and promote company products and services in line with the guidelines and policies defined by the company, in order to achieve the sales targets determined by company. Key accountabilities and decision ownership: Delivering results; Achieve quantitative and qualitative...

Description: To sell and promote company products and services in line with the guidelines and policies defined by the company, in order to achieve the sales targets determined by company. Key accountabilities and decision ownership: Delivering results; Achieve quantitative and qualitative...

Description: To sell and promote company products and services in line with the guidelines and policies defined by the company, in order to achieve the sales targets determined by company. Key accountabilities and decision ownership: Delivering results; Achieve quantitative and qualitative...

Description: To sell and promote company products and services in line with the guidelines and policies defined by the company, in order to achieve the sales targets determined by company. Key accountabilities and decision ownership: Delivering results; Achieve quantitative and qualitative...

Description: To sell and promote company products and services in line with the guidelines and policies defined by the company, in order to achieve the sales targets determined by company. Key accountabilities and decision ownership: Delivering results; Achieve quantitative and qualitative...