Tirane, ofrohet vend pune My Vodafone Product Owner
- Tirane
- Tipi
-
- me orar te plote
- Fusha | Profili i punes
-
- Web developer
- Gjuha
-
- anglisht
- Eksperienca
- vetem me eksperience
Description
The role is accountable for shaping objectives and delivering the business value of My Vodafone in all digital customer journeys,
focusing on app activity & engagement, penetration and performance as well as on the continuous and successful delivery of new services and technical capabilities.
Job Responsibility
Key accountabilities and decision ownership:
• Develop and deliver a strategic and operational roadmap in the shape of a product backlog to ensure leadership on customer appreciation metrics, channel performance and financial KPI’s in alignment with our commercial strategy & business goals
• Manages all stakeholder relations, internal and external
• Leads customer-centric approach to proposed solution
• Performs scope and feasibility analysis, converts business requirements to technical requirements
• Sponsor for digital journeys testing of all app releases & ensure a rapid and timely release cycle
• Drives the implementation, optimization and design process of features and capabilities to promote app penetration & engagement as to ensure fulfilment of journey development
• Drives customer digital transformation through end to end digitalization of customer journeys and content
Core competencies, knowledge and experience:
• Good understanding of app trends and technologies (personalization, remarketing, content marketing, digital campaigns, etc.)
• Ability to work in a cross-functional team of business, creative and technology matter experts.
• Proven knowledge in understanding technical back-end web services.
• Ability to identify and implement industry technical and commercial best practices.
• Prior experience with Agile Methodologies would be considered an advantage
Must have technical / professional qualifications:
• BSc or/and MSc in Business Administration, Computer Science or other related disciplines
• Data driven decision-maker
• Proven experience in product management / product development
• Strong communication and analytical skills
• Project management skills
• Very good knowledge of Albanian and English
humanresources.al@vodafone.com
The role is accountable for shaping objectives and delivering the business value of My Vodafone in all digital customer journeys,
focusing on app activity & engagement, penetration and performance as well as on the continuous and successful delivery of new services and technical capabilities.
Job Responsibility
Key accountabilities and decision ownership:
• Develop and deliver a strategic and operational roadmap in the shape of a product backlog to ensure leadership on customer appreciation metrics, channel performance and financial KPI’s in alignment with our commercial strategy & business goals
• Manages all stakeholder relations, internal and external
• Leads customer-centric approach to proposed solution
• Performs scope and feasibility analysis, converts business requirements to technical requirements
• Sponsor for digital journeys testing of all app releases & ensure a rapid and timely release cycle
• Drives the implementation, optimization and design process of features and capabilities to promote app penetration & engagement as to ensure fulfilment of journey development
• Drives customer digital transformation through end to end digitalization of customer journeys and content
Core competencies, knowledge and experience:
• Good understanding of app trends and technologies (personalization, remarketing, content marketing, digital campaigns, etc.)
• Ability to work in a cross-functional team of business, creative and technology matter experts.
• Proven knowledge in understanding technical back-end web services.
• Ability to identify and implement industry technical and commercial best practices.
• Prior experience with Agile Methodologies would be considered an advantage
Must have technical / professional qualifications:
• BSc or/and MSc in Business Administration, Computer Science or other related disciplines
• Data driven decision-maker
• Proven experience in product management / product development
• Strong communication and analytical skills
• Project management skills
• Very good knowledge of Albanian and English
humanresources.al@vodafone.com
Location information