[E2 Partners]

Tirane

Tipi

1. me orar te plote

Fusha | Profili i punes

1. Agjent shitje | Menaxhim shitje

Gjuha

1. anglisht

Eksperienca

vetem me eksperience

E2 Partners Group Albania ,on behalf of its client is looking for motivated candidates to join an amazing team on the position of Ticketing Agent.
Duties and Responsibilities:

• Primary responsibility is to handle requests and provide customer service, guidance, and support for hearing care products and/or programs.
• Completes investigations and resolves semi-complex problems. Coordinates activities with other internal departments to meet customer needs.
• Performs processes for issuance and return of tickets during the high periods at the sales count enter or in respect of relations with the passengers; or reports the same to the senior authorities
• Performs reservation / booking; and files the post-light documents accurately and in full; and performs statistical actions in respect of the flight coupons
• Contributes to achievement of all targets of the process, where she serves, by acting in accordance with policies of Company.
• Provides information to the passengers in relation to schedule and fares.
• Performs reservation/booking for the passengers and performs ticketing.
• Issues tickets, changes such tickets; and performs the processes in relation to return of the same.
• Issues tickets as per requests and letters for pass tickets sent by agents, personnel and the other official organizations.
• Collects money, and adheres to any instructions regarding the same.
• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
• Check to ensure that appropriate changes were made to resolve customers' problems.
• Refer unresolved customer grievances to designated departments for further investigation.
• Performing Administrative Activities - maintaining information files and processing paperwork

We look forward to receive your application: jobs@e2partners.al
WhatsApp contact: +355 69 7050 551
Your application must contain an updated CV and a letter of motivation for the relevant position.

You will be contacted by the E2 Partners team if you are selected to continue with the interview process.
The personal information that you put in your application will be protected and used only for recruitment purposes,
based on the applicable law on personal data protection Law No. 9887, dated 10.03.2008.