Tirane, ofrohet vend pune Wireless and Onsite Support Technician
- Tirane
- Tipi
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- me orar te plote
- Fusha | Profili i punes
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- Teknik
- Gjuha
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- anglisht
- Eksperienca
- vetem me eksperience
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Wireless and Onsite Support Technician
Purpose of position:
This position should cover the following duties; Installation, de-installation, configuration, troubleshooting and customer support for PTMP technology, PTP links, Satellite connections, Wi FI APs, Fiber Optic, ADSL/VDSL/IPTV/GPON.
Main Tasks:
- Perform installation/deinstallation and maintenance of wireless network (PTP & PTMP) SM and AP.
- Perform site survey to reach new territories to offer wireless services.
- On-site inspection and recommendation for an efficient maintenance & performance and provide partial or full solutions, suggestion for different HW problems in the field.
- Collaborate with wireless engineers and managers to solve all customers complains effectively and with KPI/SLA.
- Direct interaction with customers daily both from a network design and ongoing support perspective.
- Installation/deinstallation and maintenance of Satellite, WIFI and customer in-premises network.
- Routers configuration, fiber optic connections and other duties as per job responsibilities on field works.
- Plan and request in advance installation materials and equipment.
- Work reports, process and respond in time emails, tickets and other tasks
- Knowledge of ISP, Wireless telecom system infrastructure and network principles;
- Understand the issue and how it affects the customer and company to determine response time;
- MS Office, ticketing system, good communication, time management and effective reporting;
- Willing to travel around the country;
- Available to work overtime when necessary;
Deadline for the application is July 31st, 2023.
We will be glad to interview all candidates selected from the CV screening.
HR GROUP