Tirane, ofroj vend pune Telemarketing Outbound Specialist
- Tirane
- Tipi
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- me orar te plote
- Fusha | Profili i punes
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- Call Center Operator/e
- Gjuha
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- anglisht

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Telemarketing Outbound Specialist
To make customers aware of a product or service, generating leads or opportunities, canvassing established customers, providing information, and selling products or services to new or existing customers.
Main Tasks:
- Achieve sales targets pre-determined by management.
- To cross check the list provided on daily basis with e-Pos system and converting leads into sales
- A strong belief that they have something that is of benefit to whoever they are calling.
- Informing politely and correctly the customers through outbound calls about the purpose of the campaigns.
- Following up customers requests with relevant departments.
- Consistency with calling hours. This is to ensure that momentum is built with calls and planned call-backs.
- Making courtesy calls to ask if customers were satisfied with the service they received.
- Forward customer requests/ complains/ problems through Siebel SR to appropriate unit.
- Interact with the post via mail in order to assure that doc. is delivered to the customer or need others follow up.
- Track reports for different daily activities.
- Completed other assigned duties.
- Ability and confidence to converse with coordinator/key decision makers without worry.
Experience and Qualifications: Previous experience in Call Centre, Sales, area is preferable.
Skills:
- Excellent Communication & Negotiation Skills Confidentiality,
- Basic Computer Programs knowledge,
- Very Good knowledge in English language.
Deadline for the application is August 31[SUP]st[/SUP] 2023.
We will be glad to interview all candidates selected from the CV screening.
HR GROUP
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